Current Service Disruptions
There are no current service disruptions
The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.
Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:
- Student Online Systems is Thursdays 5.00am - 8.00am
- Non Student Online Systems is Wednesdays 6.00pm - 8.00pm
The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.
- If you are a student and require more information about a service disruption please contact Student Central
- If you are a staff member and require more information about a service disruption please contact the IT Service Desk
Planned Service Disruptions
There are no planned service disruptions
Concluded Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| Examples of non-ASCII characters include: | Planned | 17-Jan-2025 09:55 | 06-Feb-2025 12:00 | Learn more |
| INPLACE SAAS Release of version 5.11. | Planned | 14-Jan-2025 20:00 | 14-Jan-2025 22:00 | Learn more |
| PORT MACQUARIE - WIRED AND WIRELESS NETWORK - Campus Wide will be unavailable from midnight until 6am Wednesday the 18th December - due to maintenance being performed by CSU's internet service provider (AARNet). | Planned | 18-Dec-2024 00:00 | 18-Dec-2024 06:00 | Learn more |
| Test | Planned | 16-Dec-2024 14:45 | 25-Dec-2024 12:00 | Learn more |
| PROTECHT will be unavailable Sunday 15th of December 6:00 p.m. - 10:00 p.m. AEST. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. | Planned | 15-Dec-2024 18:00 | 15-Dec-2024 22:00 | Learn more |
| IT system patching. The following services will be temporarily impacted during the 5:00AM-8:00AM patching window on the 12th of December. Security updates will be applied to a range of services during the morning. BDM, BEPOZ, BEIMS, CARD PRINTING, CARD TRANSACTIONS, CARDAX, CCTV, CMS, COURSESPACE, CSUSAP, DENTISTRY, ECOMMS, EFTPOS, EQUELLA, EXAMS, EZPROXY, FAST, GPS, MESSAGE CENTRE, PAPERCUT (STUDENT PRINTING), RESEARCH MASTER, STAFF EMAIL, STUDENTREQUESTS, TIMETABLING, TRIM, VDI, VITREA ENTERPRISE SUITE (VET), EASTS etc. | Planned | 12-Dec-2024 05:00 | 12-Dec-2024 08:00 | Learn more |
| UNIRECORDS(TRIM) - Unirecords will not be available from 6-8 December while Unirecords is upgraded to 23.4.The Unirecords-AWM integration will not be available during this period. | Planned | 06-Dec-2024 17:00 | 08-Dec-2024 23:55 | Learn more |
| GOULBURN - WIRED AND WIRELESS NETWORK - Is currently unavailable due to a power outage in the area. | Unplanned | 05-Dec-2024 19:50 | 05-Dec-2024 21:00 | Learn more |
| DUBBO - WIRED AND WIRELESS NETWORK - Is currently unavailable due to a power outage in the area. | Unplanned | 05-Dec-2024 19:45 | 05-Dec-2024 20:20 | Learn more |
| Graduation Planning System (GPS) - users are experiencing issues when attempting to login to GPS, receiving an Access Denied error message | Unplanned | 05-Dec-2024 13:35 | 05-Dec-2024 15:40 | Learn more |